A guide to ResMed AirSense 11 setup

You’ve got your AirSense™ 11 PAP machine and you’re ready to get started. First thing to know is that you’re taking an important step in the right direction.  

AirSense™ 11 APAP and CPAP machines are designed to make starting sleep apnea therapy, and adhering to it, easier and more convenient than ever before. Each AirSense 11 user gets exclusive access to new myAir features like Personal Therapy Assistant and Care Check-In to help enhance your therapy experience.

But we’re not here to talk features, this blog is dedicated to helping you learn how to set up your device and maintain it. Setting up a ResMed AirSense 11 machine is a straightforward process designed to provide optimal comfort for people with sleep apnea.

Read on for a step-by-step guide on how to set up the device.

How do I set up my AirSense 11?  

Powering up

Plug the power cord into the back of the device and connect it to a power outlet. Your machine will power on and display a Welcome screen. You’ll then be asked some simple questions and will be invited to continue your set up with or without the myAir app.

Image A : MyAir Screen showing registration 

Setting up the myAir app

Download the myAir app for personalised support to build your PAP skills and confidence. It guides you through device and mask setup with clear, step-by-step “how-to” videos. 

• Download the myAir™ app and create and your account
  Search “myAir” in the App Store or on Google Play to download the app to your phone. If you already have a myAir account, you can sign in directly with your username and password. If you’re a new user, click “Create account” and fill in the required fields.
  
  
• Activate your account
  You should receive an email from myAir asking you to activate your account. Click on the link in the email, then follow the prompts to create your password. To access myAir, you must enter your log-in information and then enter a one-time passcode that is sent by email.
  
  
• Add your equipment
  Enter the 4-digit key displayed on the AirSense 11 touchscreen to complete Bluetooth™ pairing with your machine and select the brand and model of your mask.
  
  
• Continue the set-up process
  The myAir app will suggest you use the Personal Therapy Assistant feature, which will guide you through the rest of the setup process. Click on “Get started”.

Attaching the air tubing

Connect your air tubing by holding the cuff and lining it up with the connector port on the back of the machine. Line up the connector pin on the tubing cuff to the corresponding slot on the connector port. Push until the cuff clicks into place.

Image B : Tubing and power adapter set-up

Installing the water chamber

Open the lid of the water tub and fill it with drinking-quality water (for cleanable tub) or distilled (for standard tub) up to the maximum water level mark. Close the lid and gently push the water tub into the side of the machine until you feel it lock into place.

Fitting your mask

The myAir app offers step-by-step instructions to help you fit your mask and check the seal. You can also follow the steps below:  

• With your mask on your face, connect the tube from your machine to your mask
• On the Home screen, select “MORE” and then under “THERAPY”, tap the Mask Fit option and select “START” 
• The machine will start blowing air and a green tick will automatically appear on the screen
• Wait a few seconds while the machine checks your mask fit
• If the green tick changes to an orange exclamation mark, your mask may be leaking and you might need to make small adjustments to the fit
• Readjust the top and bottom headgear straps so that your mask fits snugly but is not pulled tight. You can also pull the mask away from your face and gently let it fall back against your skin
  
  

Image C : MyAir Setup and MyAir Settings

Getting started

The START/STOP button located on the top of your machine is used to start and stop therapy sessions. On the Home screen, tap “MY OPTIONS” to adjust your comfort settings and tap “MY SLEEP VIEW” to see your sleep therapy data. At any time, you can tap the HOME icon at the top left corner to go back to the Home screen.

How do I clean my AirSense 11 machine?

To get the best possible therapy for your sleep apnea, it’s important to properly clean your equipment on a regular basis including the mask, air tubing and humidifier tub.

Below are a set of instructions for cleaning your device daily and weekly.

Daily: 

1. Empty the humidifier tub and wipe it thoroughly with a clean disposable cloth. Allow it to dry out of direct sunlight or heat

2. Refill the humidifier tub with distilled water if using the HumidAir 11 Standard water tub. If using the HumidAir 11 Cleanable water tub, use drinking quality water (portable)

Weekly:

1. 1. Wash the components (in water no higher than 55ºC) as described:
   • Air tubing: wash in warm water using a mild dishwashing liquid
   • Humidifier tub: wash in warm water using a mild dishwashing liquid OR in a solution with a ratio of 1 part vinegar and 9 parts water at room temperature
   • Outlet connector: wash in warm water using a mild dishwashing liquid OR in a solution with a ratio of 1 part vinegar and 9 parts water at room temperature
2. 2. Rinse each component thoroughly in water
3. 3. Allow to dry out of direct sunlight or heat
4. 4. Wipe the exterior of the device with a dry cloth

For cleaning your mask, refer to our mask user guide for detailed instructions. You can also refer to your user guide for full instructions on setup and equipment cleaning.

As you unbox and assemble your CPAP device, you're setting the stage to help you achieve nights of restful slumber and refreshed days. The positive impact of CPAP therapy can extend beyond the bedroom, fostering an improved quality of life that radiates into your daily activities.

To make the most of your therapy, be sure you take advantage of every AirSense 11 feature available to you. Each AirSense 11 machine includes a wide variety of features designed to deliver comfortable therapy, as well as tools and myAir access to help you start and stay on track throughout your sleep apnea treatment journey.

If you need any support with your device setup and maintenance, reach out to one of our friendly ResMed sleep coaches* to discuss your CPAP therapy on 1800 737 633. 

ALWAYS READ THE LABEL AND FOLLOW THE INSTRUCTIONS FOR USE. You should speak to your doctor about your symptoms and whether a CPAP device is suitable for you.

Cellular connectivity depends on network availability

*ResMed Sleep Coaches are sales and customer service representatives who have received training in sleep health. They can give general information about sleep health, sleep disorders and products that may help improve your sleep. However, they are not a qualified healthcare professional and cannot provide medical advice. ResMed recommends you continue to consult your GP or respiratory physician.