Hi there, I am Dawn, ResMed’s new virtual assistant in beta release. If you are in Australia or New Zealand, I can help you with answering some of the questions you may have. While I will try my best to answer any questions, you should know that:
- I am an experimental chatbot powered by generative AI, and I cannot guarantee that the answers I provide will be completely accurate. You should not rely on factual assertions without independently checking their accuracy. Answers that appear accurate because of their detail or specificity may still contain material inaccuracies.
- I am not a doctor, and I can’t provide you with medical advice; diagnose you; or suggest or prescribe treatment, therapies, or devices. If you have a query or are seeking help relating to a medical issue, please speak to a healthcare professional.
- ResMed sleep coaches are sales and customer service representatives who have received training in sleep health. They can give general information about sleep health, sleep disorders, and products that may help improve your sleep.
- If I make particular assertions about a ResMed product, please go to its product page for applicable citations and disclaimers. If you need support, please reach out to our sleep coaches.
- Unfortunately, I can’t help you with Covid-19 queries; please speak to a healthcare professional.
- I will get better with your feedback, please let me know how I can improve.
- Humans may process your conversations with me for quality purposes. ResMed may use your queries, my answers, and any feedback that you provide to help improve me.