Customer Service Centre

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Sleep study results

Discuss your onesleeptest or other sleep study results, and get personalised insights and recommendations.

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CPAP therapy support

You’re not alone if you need therapy support. Let us give you some pointers on how to make your nights on therapy easier and more comfortable.

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Sleep health support

No matter how tricky your question is, we’re confident we’ll know the answer. After all, we’ve been helping people understand their sleep for over 30 years.

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Phone consult

If you would prefer to arrange a consultation by phone with one of our sleep coaches.

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Video

If you would prefer to arrange a video consultation with one of our sleep coaches.

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If you can not find a time that suits you or you have a special request, please contact us on 1800 737 633 or via enquiry form.

Keeping you safe in-store

We’re doing everything we can to keep customers and team members safe in-store with enhanced COVID-19 protocols in place.

This includes restricting the number of people who can be in-store at any one time and providing hand sanitiser to customers before entering the store. All team members are wearing personal protective equipment. We have a cleaning roster and stores are following enhanced cleaning protocols including disinfecting test rooms and equipment after each patient, cleaning the retail area throughout the day, including frames and hearing aids, and we have hygiene screens in place both at our reception desk and our dispensing desks. We have decommissioned dispensing desks and waiting rooms seats to enable physical distancing.