Remote Assist is a feature within the AirView™ platform that helps you put patients at ease from the moment they call. It gives you access to a variety of up-to-date therapy information from any patient’s AirSense™, AirCurve™ or Lumis™ device with built-in cellular technology*, so you can quickly answer questions and troubleshoot issues without having to schedule timely and unnecessary visits. Remote assist is available to all AirView users.
* Cellular connectivity depends on network availability.
By displaying a message with a green bar when performing properly and a red bar when there’s something wrong, you automatically know whether the issue can be resolved over the phone.