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3G network update

The 3G network support and device upgrade program ended on 31 May 2025. If you have any questions, please contact our consumer care centre.

The 3G network in Australia was switched off from the 28th of October 2024. If you are using or have previously purchased* an AirSense™️ 10 or AirCurve™️ 10 device that connects using 3G cellular technology, your therapy data will no longer be wirelessly synced to the Resmed myAir™️ app or be transmitted to your care provider.

Rest assured that the 3G network shutdown does not impact your device’s ability to deliver therapy. If your device has an SD card inserted, your therapy data will continue to be recorded and can be accessed by your care provider if needed.

Note: The 3G network support and device upgrade program ended on 31 May 2025. We are no longer offering device upgrades.

Not sure if your device is 3G? Follow these simple steps to check:

  1. Locate the label on the back of your ResMed AirSense 10 or AirCurve 10 device.

  2. If the number matches one of the numbers listed below, your ResMed device is 3G.

    Product Codes & Description

    37439 - AirSense 10 Elite ANZ TRI 3G
    37436 - AirSense 10 AutoSet ANZ TRI 3G
    37437 - AirSense 10 AutoSet for Her ANZ TRI 3G
    37438 - AirCurve 10 CS PaceWave ANZ TRI 3G

* Applicable to purchases made in Australia and New Zealand.
Our goods come with guarantees that cannot be excluded under the Australian and New Zealand Consumer Law. Your rights under the Australian and New Zealand Consumer Law are in addition to any remedies ResMed may provide you.  
    




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If you received your ResMed device through a hospital or a government-funded program, this eligibility check does not apply to you. Please disregard the results of this form and reach out directly to your hospital, government program or prescriber (the place where you obtained your device) for assistance with any inquiries or next steps.

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