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What does it mean if there is a sad face next to 'mask seal' in my Sleep Report?
This means that there is a high amount of air leaking from your mask.
This can be due to a poor mask fit or incorrect sizing.
Refer to your mask user guide for complete fitting instructions. User guides can be located here.
If you are unhappy with the masks/sizes you have, please contact your place of purchase for assistance.
If you purchased through ResMed.com.au, you can contact us on 1800 737 633 to arrange alternative options.